If you have an open case and need an update on your warranty claim, please follow these steps:
If you’ve already received a response from our warranty department and require a follow-up, please reply within the same email thread to ensure a seamless communication flow.
If you have not received a response after submitting your warranty claim form and it has been over 48 hours, you can reach out to us at support@transformertableinternational.zendesk.com for assistance.
To help streamline the process, we kindly ask that you avoid submitting multiple claims for the same issue. Rest assured, your claim has been recorded, and our team is actively working on it.
Please note: Our warranty department is currently experiencing delays, and response times may be longer than usual. We truly appreciate your patience and understanding as we work through claims as quickly as possible.
We value your support and are committed to resolving your claim to ensure your continued satisfaction with our products.
Important: Our team operates and responds exclusively through email to ensure better quality service.
Warranty Documentation
If you require written proof of your warranty coverage, please request it from our team.