How to File a Claim
Filing a claim with Mulberry is quick and straightforward:
Via your email link: Look for the confirmation email sent by Mulberry when you originally purchased your protection plan. Clicking the link in that email will take you directly to your personal Mulberry dashboard, where you can file a claim in just a few minutes.
Via Online Portal: Log in to your Mulberry customer portal anytime to click "File a Claim".
If you can't find your email: Contact Mulberry customer support directly at help@getmulberry.com for assistance accessing your account and filing a claim.
Deductibles & Extra Charges
You will never pay deductibles, service charges, or hidden fees when filing a claim.
Returns & Exchanges
Each Mulberry plan is linked directly to the item purchased. If you return your product within Transformer Table's standard return window, your plan will be canceled and 100% refunded (minus any claims paid). Returns outside the standard window receive a prorated refund based on the remaining coverage period (minus claims paid).
Contact & Support Summary
Need | Contact Method |
Claim Filing & Plan Inquiries | |
Plan Changes / Adjustments | Email help@getmulberry.com & CC partnersuccess@getmulberry.com |
Purchase Window | Within 60 days of original order date |